Get in Touch

Ready to Transform Your Child's Educational Journey?

Whether you have questions about our programs, want to schedule a consultation, or need guidance on the best approach for your child, we're here to help. Dr. Osama and the Week14 team are committed to supporting your family's success.

Response within 24 hours
Direct access to Dr. Osama
Free consultation available
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Multiple Ways to Connect

Choose the method that works best for you and your schedule

Book a Free Consultation

Schedule a 60-minute consultation with Dr. Osama to discuss your child's specific needs and create a personalized learning plan.

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Send Us a Message

Have specific questions about our programs? Send us a detailed message and we'll respond with personalized guidance within 24 hours.

Send Message
Emergency Support

For urgent educational concerns or time-sensitive questions, our emergency support line connects you directly with our team.

Emergency Email

Send Us a Message

Tell us about your child's educational needs and we'll provide personalized guidance

Parent Information
Child Information
How Can We Help?
The more details you provide, the better we can tailor our response to your needs.
Response Preferences

We'll respond to your message within 24 hours. For urgent matters, please mark your inquiry as high priority.

Contact Information

Multiple ways to reach the Week14 team

Email Support

For all inquiries and support

support@week14.com
Learning Platform

Access your child's learning portal

app.week14.com
Office Hours
Sunday - Thursday
9:00 AM - 8:00 PM
Friday
9:00 AM - 5:00 PM
Saturday
Emergency Support Only

All times are Egypt Standard Time (GMT+2). Emergency support available 24/7 via email.

Frequently Asked Questions

Quick answers to common questions

We respond to all inquiries within 24 hours during business days. For urgent matters marked as high priority, we aim to respond within 4-6 hours. Emergency educational concerns receive immediate attention.

Yes, absolutely! The initial 60-minute consultation with Dr. Osama is completely free. This allows us to understand your child's needs and create a personalized learning plan. There's no obligation to continue with our services.

Yes, Dr. Osama personally handles all initial consultations and important communications. For routine inquiries, our trained support team can assist you, but Dr. Osama is always available for educational discussions and program planning.

We offer both online and in-person sessions to accommodate your family's preferences and schedule. Online sessions use our advanced LMS platform, while in-person sessions are available at our professional office in Cairo.

Please include your child's age, current grade, curriculum (IB, American, etc.), specific challenges they're facing, and your educational goals. The more details you provide, the better we can tailor our response and recommendations.

Ready to Start Your Child's Transformation?

Don't wait for the perfect moment. Every day matters in your child's educational journey. Contact us today and take the first step toward academic success.

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